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Our work in 2023: full report

In 2023, Coming Out continued helping everyone who asked for help and fighting discrimination against LGBTQ+ people in Russia.

We have been growing, almost doubling the total number of consultations. However, there were some setbacks, too. For example, the extremism law forced us to cancel support groups and peer-to-peer consulting for trans people.

Every bit of work brings us closer to achieving our mission – to help LGBTQ+ people feel safer in Russia. For example, the psychological support team helps queer people to cope with rising darkness, the legal support provides tools to protect their rights even today, and career consultancy works to improve the living standards of our beneficiaries.

This is also a reason why we are working in the Monitoring and Advocacy area, where our colleagues manage to constantly highlight the problems of homophobia and transphobia in Russia at the international level. Of course, this will not change the policy of the Russian government overnight, but the pressure of international institutions, if not stopping, then greatly slows down the repressive machine.

Finally, we actively cooperate with other LGBTQ+ organizations in the country, and our social media work is aimed at reducing homophobia and transphobia in broader society and attracting new supporters.

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Terms of service

1.1 The Operator accepts the terms of this Agreement at the moment of its publication on the
website comingoutspb.com.
1.2 The published Agreement remains in force without a time limit.
1.3 The Operator is entitled to make changes to this Agreement. The changes shall be effective
immediately after being published on the website.
1.4 By agreeing to this Agreement, the benefactor provides consent for personal data processing.

2.1 The Operator may process the following personal data of the benefactor:
– Surnames and first names
– Country and city of residence
– E-mail address
– Date of birth
– Payment service provider
– Credit card number
– Card validity
– Issuing bank name
– Issuing bank country
– TIN (INN) of the issuing bank
– Account number.
2.2 Hereinafter the above-mentioned data is referred to in this Agreement as Personal Data.

3.1 The purposes for processing the benefactor’s personal data:
– Processing the donation sent by the benefactor via the website comingoutspb.com and further
communication regarding said donation(s);
– Sending information messages and newsletters to the benefactor with website materials
(comingoutspb.com).
3.2 The benefactor may unsubscribe from receiving the newsletter by clicking on the
unsubscribe button in any of the newsletters sent by e-mail to the benefactor.

4.1 Personal data processing is subject to the consent of the benefactor for their personal data
processing.

4.2 The Operator processes the benefactor’s personal data only if the User fills it out themselves
using specific forms available on the website comingoutspb.com. By filling out the forms, the
User consents to this Agreement.

5.1 The safety of personal data processed by the Operator is provided by the implementation of
legal, organizational, and technical measures necessary to meet the requirements of current
legislation in the field of personal data security to the full extent.
5.2 The Operator provides the safety of personal data and takes all possible measures which
exclude preventing access to personal data by unauthorized persons.
5.3 The User may withdraw their consent to the personal data processing at any time by sending
an e-mail to the Operator at [email protected] with a reference to “Withdrawal of
consent to the processing of personal data”.
5.4 If the benefactor withdraws their consent to the personal data processing, the Operator is
obliged to stop the processing and, if the storage of personal data is no longer required for the
purposes of personal data processing, to destroy personal data or ensure its destruction withing
a period not exceeding thirty days from the date the said withdrawal is received.